Shipping Policy – PIXELMART

At PIXELMART, we are committed to delivering your orders in a fast, safe, and reliable manner. Please review our shipping policy below.

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed on Sundays or public holidays.
• Once your order is shipped, you will receive a confirmation via email or SMS.

2. Delivery Time

• Estimated delivery time is 5–10 business days across India.
• Delivery times may vary depending on your location.
• Remote or rural areas may experience slightly longer delivery times.

3. Shipping Charges

• We offer Free Shipping on most products.
• Any applicable shipping charges will be clearly shown at checkout.

4. Cash on Delivery (COD)

• COD is available on selected products and locations.
• Additional COD charges may apply.

5. Order Tracking

• Once shipped, a tracking ID/link will be provided.
• Customers can track their order status in real-time.

6. Delays in Shipping

• Delivery delays may occur due to:
  • Weather conditions
  • Courier partner delays
  • High order demand
• PIXELMART is not responsible for delays caused by third-party logistics.

7. Incorrect Address

• Please ensure your shipping details are correct.
• We are not responsible for delivery failures due to incorrect or incomplete addresses.

8. Damaged or Lost Packages

• If your order arrives damaged, contact us within 48 hours with proof (photos/video).
• For lost shipments, we will coordinate with the courier service and resolve the issue.