Shipping policy

Shipping Policy

Effective Date: August 7, 2026

Thank you for shopping with Nature Nectar. We are committed to delivering your natural skincare, cosmetics, and herbal products safely and on time.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons or promotional sales, processing times may be slightly longer.

2. Shipping Time

Estimated delivery times are:

  • Standard Shipping (India): 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the total order value.

Free Shipping may be available on selected orders or promotional offers.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.

You can use the tracking number to monitor the status of your shipment.

5. Delivery Address

Please ensure that your shipping address, contact number, and email address are accurate before placing your order.

Nature Nectar is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

6. Delayed Delivery

While we make every effort to deliver your order on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier service issues
  • High order volumes
  • Other events beyond our control

We appreciate your patience and understanding in such situations.

7. Damaged or Missing Packages

If your order arrives damaged, defective, or incomplete:

  • Contact us within 48 hours of delivery.
  • Provide your order number along with clear photos of the package and products.

After verification, we will arrange a replacement or refund where applicable.

8. Failed Delivery Attempts

If delivery cannot be completed because:

  • The recipient is unavailable,
  • The address is incorrect, or
  • The package is refused,

the order may be returned to us by the courier.

Additional shipping charges may apply for re-shipping the order.